Diploma of Hospitality Management + Co-op

Program Outline

Hospitality Management offers specialized training in front office management, food and beverage service management and general management in this highly competitive and fast growing service industry. The accommodation sector of the tourism industry is the stepping-stone for advancement within resorts or hotel chains & offers international employment prospects.

Winston College in partnership with the Educational Institute of the American Hotel and Lodging Association offers 4 Hospitality Certificates of Specialization and 24 Certificates (completion of each course will earn 1 certificate).

During the diploma program, students will be given an opportunity to take part in 52-week paid co-op to gain hands-on knowledge & experience in the hospitality industry.

Program Requirements:

• High School Diploma or equivalent with GPA average B- or above, or age 19 and above
• Winston College English placement test minimum 60% or Winston College ESL program as a prerequisite.

Learning Outcomes / Objectives:

Upon completion of this program the student will be able to:

• Understand front office operations including reservations, check-in, check-out and staffing procedures:
• Understand the basics of catering including bookings and overseeing profitability
• Identify target markets and use various sales and marketing methods
• Use fundamental accounting practices to track income, costs and return on investment
• Maintain a clean and attractive establishment through planning, organizing and staffing
• Be aware of procedures for hiring, firing, performance evaluation techniques, benefits, and union relations
• Apply all aspects of Food and Beverage service
• Understand Gaming Hotels and procedures